How to log in to your Trezor hardware wallet
1. Visit the official start page
Open your browser and go to
Open your browser and go to
Trezor.io/Start to download the official Trezor Suite app or follow the official web instructions. Never use unverified links.
2. Connect your device
Use the original USB cable to connect your Trezor Model One or Model T to your computer. Wait until the device screen displays the welcome message.
Use the original USB cable to connect your Trezor Model One or Model T to your computer. Wait until the device screen displays the welcome message.
3. Launch Trezor Suite
Open the Trezor Suite desktop or web app. The Suite will detect your device via Trezor Bridge (desktop) or direct browser integration.
Open the Trezor Suite desktop or web app. The Suite will detect your device via Trezor Bridge (desktop) or direct browser integration.
4. Enter your PIN securely
Your device will show a randomized keypad. Enter the PIN by clicking the corresponding positions in the Suite — the PIN itself is typed on your computer but confirmed by the device screen, so keyloggers can't capture it.
Your device will show a randomized keypad. Enter the PIN by clicking the corresponding positions in the Suite — the PIN itself is typed on your computer but confirmed by the device screen, so keyloggers can't capture it.
5. (Optional) Enter a passphrase
If you use an additional passphrase, enter it when prompted. This creates a hidden wallet — treat the passphrase like a password and never store it online.
If you use an additional passphrase, enter it when prompted. This creates a hidden wallet — treat the passphrase like a password and never store it online.
6. Confirm and access
Confirm the connection and transaction requests on the physical device screen. After successful authentication you’ll land in the Suite dashboard to manage accounts.
Confirm the connection and transaction requests on the physical device screen. After successful authentication you’ll land in the Suite dashboard to manage accounts.
Security best practices
- Always download software from
Trezor.io— avoid third-party installers. - Never share your recovery seed or enter it on a computer. The seed is meant to be kept offline.
- Use a strong device PIN and consider adding a passphrase for extra protection.
- Verify firmware prompts on your Trezor screen before approving updates.
- Keep your backup seed in a safe, fire-resistant, offline location.
Warning: Phishing sites and fake apps mimic official pages. If a site asks for your recovery seed, close it immediately — legitimate software never asks for the seed during normal login or transactions.
Pro tip: Enable privacy mode (when supported) and consider using Tor or a VPN for added network privacy when managing funds.
Troubleshooting common login issues
- Device not detected: Reconnect the cable, try a different USB port, or reinstall Trezor Bridge from
Trezor.io/Start. - PIN issues: If you forget your PIN, the device must be wiped and restored from the recovery seed.
- Firmware warnings: Only install firmware updates shown in the official Suite — verify on the device screen.